Alila Wuzhen Achieved GBAC STAR Facility Accreditation

Recently, Alila Wuzhen was verified by the STAR Facility Accreditation from Global Biorisk Advisory Council (GBAC), and has been approved to use the official GBAC STAR seal.

GBAC is a division of International Social Security Association (ISSA). GBAC STAR Accreditation affirms the ability and work practices of facilities to prepare for, respond to and recover from pandemics. There are 20 GBAC STAR Program elements, including standard operating procedures, risk assessment strategies, personal protective equipment as well as emergency preparedness and response, etc. It helps a facility to establish and maintain a cleaning, disinfection and infectious disease prevention program to minimize risks associated with infectious agents (like SARS-CoV-2 and COVID019), which guarantees the safety of staff, clients and community environment.

Since the outbreak of the Pandemics in 2020, Alila Wuzhen followed the principle of “health and safety of clients and staff come first” by updating the operating regulations and staff management framework overall based on Hyatt’s Global Care and Cleanliness Commitment. Upon the introduction of GBAC STAR Accreditation by Hyatt, the Hotel have implemented the accreditation standards and carried out careful check for hotel experience to fulfill the safety commitment.

Daily thermometry and PPE check

Attach safety notice in public area

Clean and disinfect public area

Clean and disinfect F&B facilities

Clean and disinfect guest rooms

Alila Wuzhen cleans and disinfects the Hotel lobby, guest rooms, food and beverage facilities, SPA and public area every day according to the strictest cleaning standard. It also observes the anti-epidemic requirements carefully, including wearing PPE, washing hands frequently, regular ventilation, thermometry, etc. to minimize risks associated with viral transmission and offer safe client experience.

Alila Wuzhen, invested by Yada, is a high-end luxury resort. It is a key component for the leisure & tourism zone of Wuzhen Yada IHEP.  For offering customer service according to its philosophy “built for pleasant surprises”, the Hotel has obtained some of international major awards, including Gold Nugget Awards and Architizer A+ Awards. During the Pandemics, the Hotel faced huge challenges. Meanwhile, it also seized the opportunity to upgrade service based on high standard hygiene condition. Surrounding the client’s benefits, the Hotel flexibly responds to environmental changes and continues to improve the service standard. It makes every effort to be an ideal accommodation place with safe, healthy and comfortable experience for tourists.